Celebrating the power unleashed in the profession when we work together

30 Euston Square, London, NW1 2FB

Tuesday 25th November 2025

Meet the Speakers

Engager LABS 2025 Agenda

A day packed with insightful talks, game-changing strategies, and practical takeaways.

10:00 – 10:10 AM
10 Minutes

Opening Keynote

Johann Goree - Engager.app

Kick off Engager LABS 2025 with an energising keynote from Johann Goree. Discover how the Engager journey began and what makes this community truly special, setting the tone for an inspiring day ahead.

10:00 – 10:10 AM
10 Minutes
10:10 – 10:30 AM
20 Minutes

Overcoming Adversity

Andy Grant - Leg It Podcast

Be inspired by Andy Grant’s extraordinary story of resilience and determination. Learn how to transform setbacks into opportunities and ignite the spark to achieve greatness in your personal and professional life.

10:10 – 10:30 AM
20 Minutes

10:30 – 10:50 AM

20 Minutes

Morning Break

Main Stage Closed

10:30 – 10:50 AM
20 Minutes

10:50 – 11:10 AM
20 Minutes

Payments – The 5 Things You Probably Don't Know but Should!

Tom Pope - Adfin

Payments expert Tom Pope dives into essential insights you may be overlooking. Learn five game-changing tips that could transform your approach to managing payments and optimising workflows.

10:50 – 11:10 AM
20 Minutes
11:15 – 11:35 AM
20 Minutes

MTD: What every bookkeeper needs to do NOW to prepare your practice and your clients.

Ami Copeland - ICB

MTD is a huge opportunity to highlight the essential role of bookkeepers in ensuring businesses thrive. ICB CEO Ami Copeland will be sharing the key moves bookkeepers need to make now to prepare for Making Tax Digital (MTD). With the next phase of MTD starting in April 2026, it’s time to take action.

11:15 – 11:35 AM
20 Minutes
11:40 – 12:10 PM
30 Minutes

How to go Viral on Social Media

Nick Entwistle - One Minute Briefs

Creative guru Nick Entwistle reveals the secrets behind creating social media content that captures attention and goes viral. Perfect for firms looking to amplify their reach and engagement online.

11:40 – 12:10 PM
30 Minutes

12:10 – 13:25 PM

75 Minutes

Lunch Break

Main Stage Closed

12:10 – 13:25 PM
75 Minutes

13:25 – 13:45 PM
20 Minutes

AML – A Look Beyond Client Due Diligence

Lucy Brown - Calathea Solutions

Go beyond the basics of Anti-Money Laundering with Lucy Brown as she shares insights into enhancing your AML processes and ensuring compliance in an ever-changing regulatory landscape.

13:25 – 13:45 PM
20 Minutes
13:50 – 14:10 PM
20 Minutes

Digitalising Your Practice

Eriona Bajrakurtaj - Volt & Majors Accounts

Digital transformation leader Eriona Bajrakurtaj walks you through the roadmap to fully digitalising your accounting or bookkeeping practice, improving efficiency and client satisfaction.

13:50 – 14:10 PM
20 Minutes

14:15 – 14:35 PM
20 Minutes

MTD for Income Tax. Transforming compliance into opportunity

Stu McEwan - FreeAgent

Get MTD IT-ready with Stu McEwan’s practical session. Gain clarity on the requirements, timelines, and strategies you need to navigate the upcoming changes with confidence.

14:15 – 14:35 PM
20 Minutes

14:40 – 15:00 PM
20 Minutes

Proactive Communication & Al

Jo Wood - Hey Monika

Jo Wood explores how proactive communication, powered by artificial intelligence, can elevate client relationships and help your practice deliver a standout client experience.

14:40 – 15:00 PM
20 Minutes

15:05 – 15:25 PM
20 Minutes

How Engager Saved my Practice

Aaron Patrick - Boffix & Ask The Accountant

Join Aaron Patrick as he shares a personal and powerful story of how Engager revolutionised his practice, saving time, streamlining processes, and transforming his business.

15:05 – 15:25 PM
20 Minutes

15:25 – 15:55 PM

30 Minutes

Afternoon Break

Main Stage Closed

15:25 – 15:55 PM
30 Minutes

15:55 – 16:15 PM
20 Minutes

Connecting Marketing and Ops. How Your Brand Affects Your Firm's Profitability

Karen Reyburn - We Are PF

While it’s tempting to wait on marketing until your operations are sorted, a better option is to consider them together. Marketing expert Karen Reyburn helps you identify and build processes that truly serve your ideal clients.

15:55 – 16:15 PM
20 Minutes

16:20 – 16:50 PM
30 Minutes

Growing Your Firm via Additional Services

Sam Tasker-Grindley - Nexus

Discover how to grow your firm by offering additional services with Sam Tasker-Grindley. Learn practical ways to identify new revenue streams and provide more value to your clients.

16:20 – 16:50 PM
30 Minutes

16:55 – 17:10 PM
15 Minutes

Product Update, and What’s to Come

Johann Goree - Engager.app

Get an exclusive look at the future of Engager with Johann Goree. From exciting new features to the product roadmap, be the first to hear what’s coming next!

16:55 – 17:10 PM
15 Minutes

17:10 – 18:00 PM

50 Minutes

Networking / Exhibitors

Main Stage Closed

17:10 – 18:00 PM
50 Minutes